Use cases
You shipped the agent. Now what is it actually doing?
FriskAI captures every action your agent takes and surfaces the moment behavior goes outside what you intended. See what that looks like across the agents teams are running today.
Case 01/Finance
The reconciliation agent.
An overnight reconciliation agent that resolves payment exceptions and refund holds across customer accounts.
Evidencereconciliation-agent
reconciliation-agent · tool calls
toollatencytime
Behavioral anomalies
Scope DeviationVolume AnomalyArgument Anomaly
The blind spot
It runs unattended. The first time you find out it touched 8,400 accounts to clear one refund is when finance asks why the customer-DB read volume tripled.
Watched by FriskAI
- Scope Deviation: single-record lookups bulking into table-wide scans
- Volume Anomaly: call rates 100x normal during off-hours runs
- Argument Anomaly: record IDs that don't belong to the in-flight workflow
“Finance teams use FriskAI to know the moment a reconciliation run goes wide, before the audit log gets read in the morning.”
Evidencereconciliation-agent
reconciliation-agent · tool calls
toollatencytime
Behavioral anomalies
Scope DeviationVolume AnomalyArgument Anomaly
Case 02/Customer Support
The resolution agent.
A support agent with permission to issue credits, process refunds, and update account status straight from a ticket.
Evidencesupport-resolution-agent
support-resolution-agent · tool calls
toollatencytime
Behavioral anomalies
Volume AnomalyOperation DeviationScope Deviation
The blind spot
Every action looks like a single ticket resolution. Until 200 credits go out in one overnight session and finance flags the spend two days later.
Watched by FriskAI
- Volume Anomaly: credit issuance rate spiking outside normal ticket cadence
- Operation Deviation: ticket reads shifting into refund and account writes
- Scope Deviation: single-account credits expanding into batch issuance
“Support leads use FriskAI to catch a runaway resolution loop in minutes, not at month-end reconciliation.”
Evidencesupport-resolution-agent
support-resolution-agent · tool calls
toollatencytime
Behavioral anomalies
Volume AnomalyOperation DeviationScope Deviation
Case 03/Healthcare
The scheduling agent.
A scheduling agent that pulls patient records to confirm appointments, route messages, and prep clinician inboxes.
Evidencescheduling-agent
scheduling-agent · tool calls
toollatencytime
Behavioral anomalies
System DeviationOperation DeviationScope Deviation
The blind spot
PHI access is logged. The reason isn't. When the agent reads 34 records outside the active workflow, you find out from the audit team, not from the agent.
Watched by FriskAI
- System Deviation: access to records outside the active appointment workflow
- Operation Deviation: read-only intake shifting into writes against patient charts
- Scope Deviation: single-patient lookups expanding into bulk record pulls
“Compliance teams in digital health use FriskAI to make agent access reviewable in real time, not at the next audit.”
Evidencescheduling-agent
scheduling-agent · tool calls
toollatencytime
Behavioral anomalies
System DeviationOperation DeviationScope Deviation
Make agent behavior reviewable
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